Automate Returns. Re-Integrate Stock. Process Refunds.
WMS 360 automates your entire returns workflow. When a customer returns a product, WMS 360 tracks the return, re-integrates stock into your inventory, and processes the refund — across all channels.
Returns & Refunds Capabilities
Everything included in the Returns & Refunds module.
Returns portal management dashboard
Automated refund processing flows
Return reason tracking and reporting
Stock re-integration on verified return
Customer refund status notifications
Defective product quarantine and action tracking
Return rate analytics per product and channel
Return label generation for customers
Frequently Asked Questions
How does WMS 360 handle returned stock?
When a return is verified, WMS 360 automatically re-integrates the stock back into your available inventory across all channels. If the product is defective, you can quarantine it and track the defect reason separately.
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