Royal Mail Click & Drop Integration
WMS 360 integrates with Royal Mail Click & Drop for seamless domestic shipping. Print shipping labels, track deliveries, and manage returns — all from the same dashboard you use for your marketplace orders.
What You Get with Royal Mail Integration
Everything you need to manage Royal Mail alongside your other sales channels.
Click & Drop integration — generate Royal Mail labels directly from WMS 360
Tracked delivery — real-time tracking updates for all Royal Mail shipments
Service selection — choose from 1st Class, 2nd Class, Tracked, Special Delivery
Bulk label printing — print hundreds of Royal Mail labels in one batch
Thermal label support — print via Zebra thermal printers for fast packing
Return labels — generate Royal Mail return labels for customers
Shipping rules — auto-assign Royal Mail as the default carrier for orders under a set weight or value
Tracking push to marketplaces — tracking numbers are automatically sent to eBay, OnBuy, and other channels when a Royal Mail label is created
Frequently Asked Questions
Can I print Royal Mail labels from WMS 360?
Yes. WMS 360 integrates with Royal Mail Click & Drop, letting you generate and print shipping labels directly from your order dashboard. You can print individual labels or batch-print hundreds at once.
Which Royal Mail services does WMS 360 support?
WMS 360 supports all standard Royal Mail Click & Drop services including 1st Class, 2nd Class, Tracked 24, Tracked 48, Tracked 24 with Signature, and Special Delivery. You can create shipping rules to auto-assign the correct service based on order weight or value.
Does WMS 360 send Royal Mail tracking numbers to my marketplaces?
Yes. When you generate a Royal Mail label in WMS 360, the tracking number is automatically pushed to the originating marketplace — eBay, OnBuy, Shopify, TikTok Shop, etc. Customers receive tracking notifications directly from the marketplace without any manual input.
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