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FAQ: Bundles and Multi-Packs in WMS360

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FAQ: Bundles and Multi-Packs in WMS360

Frequently asked questions about bundles and multi-packs in WMS360. Covers configuration, stock calculation, cross-catalogue bundles, and common issues.

What is the difference between a bundle and a variation?

A variation is a different version of the same product (e.g. T-Shirt in Small, Medium, Large). A bundle combines multiple different products or multiple units of the same product into a single sellable item (e.g. Tracksuit Set = Hoodie + Jogger).

Can I create a bundle with products from different catalogues?

Yes. The component search in the Configure Bundle modal is global — it finds SKUs across all catalogues in your account. This is called a cross-catalogue bundle.

Why does my bundle variation show zero stock?

There are two possible reasons:

  1. The bundle has not been configured yet — click Manage > Configure Bundle to add components
  2. One or more components are out of stock — bundle stock is limited by the component with the lowest available quantity

Can I change the components in a bundle after creating it?

Yes. Open the Configure Bundle modal again from the Manage dropdown. You can add or remove components and change quantities. The bundle stock recalculates immediately.

What happens when a bundle sells?

When a customer purchases a bundle, the stock of each component decreases by its quantity in the bundle. For example, if a Tracksuit Set (1× Hoodie + 1× Jogger) sells, Hoodie stock decreases by 1 and Jogger stock decreases by 1.

Can I sell a product both individually and as part of a bundle?

Yes. The component products remain fully independent. They can be sold individually, included in multiple bundles, and listed on different channels. Bundle stock simply calculates from whatever component stock is available.

Why can't I configure a bundle on a variation that has stock?

Bundle stock is virtual — it is calculated from component stock. Having physical stock on a bundle variation would create a conflict and risk overselling. The variation must have zero actual stock before configuration.

How do I increase bundle stock?

Receive stock onto the component SKUs, not the bundle. When component stock increases, the bundle stock recalculates automatically. For example, receiving 10 more Hoodies may increase your Tracksuit Set availability if Hoodies were the bottleneck.

Can I use the same product in multiple bundles?

Yes. A single SKU can be a component in as many bundles as you need. The stock is shared — all bundles using that component draw from the same stock pool.

Do bundles work with feeder quantities?

Yes. You can set feeder quantities on bundle variations to control how much bundle stock each sales channel sees. The feeder draws from the calculated bundle stock.

What is a multi-pack?

A multi-pack is a type of bundle where you sell multiple units of the same product as one pack. For example, a 5-Pack of Joggers. You add the Jogger as a component with quantity 5. Stock is calculated as Component Stock ÷ Pack Quantity.

Can I set a different price for the bundle?

Yes. The bundle variation has its own pricing fields (sale price, cost price, RRP) independent of the component prices. Typically bundles are priced at a discount compared to buying components individually.

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